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Getting money back from an online casino involves a few key steps. First, review the casino's withdrawal policies to understand the process and any potential fees. Next, gather all necessary documentation, such as account details and transaction records, to support your claim. Contact customer support through live chat or email, clearly explaining your situation and providing evidence. If the issue remains unresolved, consider filing a complaint with a regulatory body or seeking assistance from online gambling forums. Always remember to gamble responsibly and know your rights as a player.